A Brief Explanation #
There are two different types of checks used in SentLive – Scheduled and Requested. And there are two types of alerts that are generated when the Big Blue Button is used – Safe and Not Safe, with a third, No Response, generated automatically when someone doesn’t respond to a scheduled or requested check. In addition to this are ‘ad hoc’ alerts, which are when someone taps or holds the Big Blue Button without it being in response to a check.
Scheduled Checks (Monthly, Yearly & Life Paid Plans only) #
Scheduled Checks are ones that you set for yourself; they can be a single check, or multiple checks, set to start in a few minutes or at any time in the future, and you can choose either a single, daily, or weekly check to be sent to you at the time and dates you specify. The checks are a message asking “Are you OK?”, to prompt you to send a Safety Alert (clicking on the message takes you directly to the Big Blue Button). When you set the check you also have the option to include a No Response Alert sent to your Friends if you don’t respond, with four choices – Never, 15 minutes, 30 minutes, or one hour after a check was sent to you. You can access the form to set Scheduled Checks via the Scheduled Check button on the right of most pages on desktop/laptop, and inside the right slide out sidebar on mobile devices. Neither of these are visible to Free Plan or Group Plan members.
Request A Check/RAC on Friends (Monthly, Yearly & Life Paid Plans only) #
These are checks that you set for one of your Friends on SentLive, and have similar options as above, with the addition of an Instant Check option. The only other difference on the form you fill out is that you must select which one of your Friends you want to send the checks to, unless you are accessing the form directly on the member’s profile page. The form can be reached via the Request A Check button found in various places – on the right of most pages on desktop/laptop, and inside the right slide out sidebar on mobile devices, on your Friends Profile pages, and a button on the Members page which will take you to their Profile where the form will open automatically after a couple of seconds..
Instant Group Check on Group Members (available to all members who belong to a Hidden Group) #
These are checks that you send instantly to another member of a group you belong to on SentLive, only available in hidden groups. The response is sent to other members of the group only. This is available via the Instant Group Member Check button on the Group home page – clicking it opens a form where you select the Group member you want to send a check to, which then takes you to that member’s Profile page and another short form to submit. On that form you only select whether there should be a No Response delay (please see above) and then submit . There is a ‘mini’ Big Blue Button on the Group home page to respond to checks, or send an ad hoc Safety Alert to the group. Please note that the Group button will not send Alerts to your friends, unless they are also members of the group. Free plan members can use both the Instant Group Member Check button and the Group Blue Button, but any alerts sent will be deducted from the allowed weekly limit.
A Note On Checks, Privacy and Data Storage
As a matter of policy, SentLive automatically deletes Safety Checks after three months for both privacy security and data storage issues
Alerts #
These are the messages that get posted in the Social Activity stream, and are directly notified to Friends (or Group members if using the Group Big Blue Button) if they have subscribed to receiving either Push or Email Notifications; they also appear in the Notifications in Friends’ Profile pages and the bell near the top right of the page – a sound will chime when these arrive, but only if the web app or website is open on your device at the time, or the next time you open it. The Push and Email notifications will alert you regardless of whether the site or web app is open or not. If the location service has been agreed to, Safe Alerts include a general location (such as an area in a town), but Not Safe Alerts include a specific location that can be an exact address if the services in that area are good enough. No Response Alerts, of course, do not include a location.
