SentLive is a simple to use safety service suitable for all ages that will give you,your loved ones,friends and colleagues peace of mind.The service is available via an app for iOS or Android mobile devices,and on our website.It was devised by two English expats when they were living abroad,in time zones that often made communication with those back home difficult and inconvenient. However they quickly realised that such a service would be a boon for almost anyone to receive positive confirmation of the safety of those they care about,and who care about them,particularly with the unique Request A Check part of the service.Sentlive Limited is a UK registered company based in London,and operates the SentLive service,available across the world.
A quick guide to SentLive; how to register, adding contacts, using the app, and the benefits of subscribing to the SentLive service.
Please visit our Support site for more information.
Registration is FREE!
Simply tap Register on the opening page of the app or click any of the links on this page, then enter the details requested on the short form, and then Submit. Please note that children under 16 require parental consent. You will get confirmation via SMS and email that you successfully registered.
When you sign up via the website you will be prompted to download the app, and while you can use the service through the website, we recommend that you install the app and log in to get the full benefit; your Trial Plan comes with 10 free checks and lasts for a month. When you log in for the first time in the app, you should be asked to enter a code that is sent to you by SMS.
To make full use of the service you will also be required to select the contacts you wish to be informed of your safety status, and they will also need to download the app and register if they haven’t already.
A quick guide to SentLive; how to register, adding contacts, using the app, and the benefits of subscribing to the SentLive service.
Please visit our Support site for more information.
Once logged in to the app for the first time you will be taken to a list of the contacts that are in your device, and here you can invite those that you would like to be notified of your safety status. Just tap Skip if you prefer to do this later using the Invite Contacts option in the app menu. You can also Add Contacts via the website, although we recommend that you do so in the App.
Once you have chosen your Contacts, tap Send, and those Contacts will receive an SMS and an email with details of the service and a link to get the app.
The invited contacts will appear under Contacts, in Bronze Contacts; once they register they will automatically move to Silver. You may also find that you already have some Silver Contacts who were registered previously. You can select up to 5 of your Silver Contacts to be Gold Contacts, and if you purchase a Plan, you have the option to also purchase our Extra Gold Contacts Add On which gives you an additional 5 Gold Contacts.
A quick guide to SentLive; how to register, adding contacts, using the app, and the benefits of subscribing to the SentLive service.
Please visit our Support site for more information.
Once you have registered, you will be on the Trial Plan for one month. You get 10 free checks, and you can use these to notify your Contacts whether you are Safe or Not Safe. You do this from the Home page of the app or the Dashboard on the website, by tapping/ clicking the big blue button to say ‘Safe’ or tap/click and hold for ’Not Safe’. Both Gold and Silver Contacts are notified if you are Not Safe, but only Gold Contacts are when you are Safe. You can also set Scheduled Checks at a date and time of your choosing, which can be one off or recurring. SentLive will send you a message - ‘Are you OK?’ - for you to respond to.
You can also Request A Check or have one sent to you with any of your registered Contacts. If you don’t respond to a check in 30 minutes, your Contacts are notified that there was No Response. To see information about your plan and how many checks you have left, in the app tap on Service Summary on the Home screen; on the website it is displayed in your Dashboard.
A quick guide to SentLive; how to register, adding contacts, using the app, and the benefits of subscribing to the SentLive service.
Please visit our Support site for more information.
There are several settings you can adjust, but we recommend leaving these on the defaults (in brackets) to start with. All except Set Scheduled Check have a simple on or off slider.
Set Scheduled Check - choose a time and date(s) for checks to be sent to you, on a one off or regular schedule.
GPS Info (ON) – Sends your GPS location in all messages.
Fingerprint Mode (OFF) - prevents others accessing the app. (APP ONLY)
**Auto Record (OFF) – A NOT SAFE response will automatically start your mobile device recording audio. .
**No Response Delay (OFF) – Sends a message after 60 minutes (or 90 when Repeat Check is on), instead of 30 minutes, if you do not respond.
**Repeat Check After No Response (OFF) – Sends a second check 30 minutes after any check if you do not respond.
**Settings marked are only available with an annual Plan.
A quick guide to SentLive; how to register, adding contacts, using the app, and the benefits of subscribing to the SentLive service.
Please visit our Support site for more information.
There are 4 Plans you can purchase to continue using our full service after the one month trial, with prices starting at £19.99 for our Easy Plan, up to £49.99 for the Relax Plan. However you will still receive notifications about your Contacts if you decide not to buy and remain logged into the app. However you won't be able to send your safety status without a Plan (unless a Contact Requests A Check on you), and you will not be able to use our loyalty scheme, where you receive 'Sents' for various actions.
To purchase a Plan or Add On, go to Plans & Add Ons in the menu, and select the Plan you prefer - all Plans run for 12 months and offer an increasing number of checks. In addition there are a selection of Add Ons you can choose from if you wish, which also run for 12 months unless your Plan ends before that and you don't renew. At present these consist of extra checks when you need them, and being able to have more Gold Contacts. More options will be available in the future.
Register and purchase one of our plans and start earning Sents - just by using the app your pot of Sents will steadily grow. You can earn Sents by adding contacts, by sending Safe/Not Safe alerts, and even when your Contacts purchase a plan! And you can use them to get a discount on any future purchases you make as a Subscriber! Full details of how to earn and use Sents can be found on our support site.
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I LOVE SentLive! It's such an easy way to let my wife, family and friends know that I'm OK. Whether I am having an after work drink or travelling to far flung places, with one tap they all know I'm safe.
As an expat living in Thailand, it's not always easy to keep in touch with everyone back home, but with SentLive I can at least let them know I'm safe, and if something happens to me I can let all my contacts who have the app know I need help. It is a great relief to know it's there when I need it.
With my work I have to frequently move and travel all over Asia and further afield, while I have friends, family and colleagues all over the place. SentLive lets me notify them all at the same time whenever I arrive somewhere, and keep me in touch with where and how they are.
My family often worry about me as I am on the road a lot driving, so with SentLive it's easy to put their minds at ease - just one tap and they know I'm alright. Even when the signal is weak, which it is some places, the messages get through. And it could be a lifesaver one day if I get into an accident, which is why I set regular checks throughout the day - if I don't respond they'll know something has happened.
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